Resolving Crashes and Errors in SafeSurf.pro App

Collect the error before reinstalling or deleting settings.

What to do

1. Note the client version, operating system and action that caused the crash.
2. Restart the client and install an update from its official publisher.
3. Check available storage and whether a second VPN client is running.
4. If the fault continues, contact support with a redacted screenshot. Back up necessary settings securely before following a reinstall procedure.

Keep in mind

Do not download an old or modified installer from a third-party mirror or publish crash logs without checking for personal data.

Related information · contact SafeSurf support