Improve performance by testing the route and network rather than weakening encryption.

What to do

1. Compare the same task on the same network and note the time, location and VPN protocol.
2. Try a nearby available server and a supported protocol offered by your account.
3. Pause competing downloads and use a strong Wi-Fi signal or wired connection.
4. Keep the client current. If performance remains poor, send support the comparison results without credentials.

Keep in mind

Do not disable encryption, certificate validation, antivirus or firewall protection to gain speed. A VPN cannot exceed your underlying connection capacity.

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