Recover access through the official account sign-in page.

What to do

1. Open My Account from safesurf.pro and choose the password-recovery option offered on the sign-in screen.
2. Use the email address associated with your account and check your inbox and spam folder.
3. Follow the latest valid recovery message and choose a new, unique password.
4. If recovery fails or you no longer control that email address, contact support and describe the problem.

Keep in mind

Support may need to verify account ownership. Never send your password or recovery codes; do not repeatedly guess passwords.

Related information · contact SafeSurf support