Contacting SafeSurf.pro Support

Contact SafeSurf through the customer ticket portal or the published support email.

What to do

Open Support tickets and sign in if requested. If you cannot access your account, email support@safesurf.pro.
Use a short subject such as “Connection error on Android” or “Cancel renewal”. Include your account email and order reference when relevant.
For technical issues, include the client and operating-system versions, selected location, approximate time and error message.
Keep follow-up information in the same ticket so the conversation stays together.

Do not send passwords, recovery codes, private keys or complete card numbers. This page does not advertise a phone hotline or live chat.