Requesting a Refund from SafeSurf.pro

Request a refund through support so it can be assessed against your order and applicable rights.

What to do

1. Find your account email, order reference, purchase date and the amount charged.
2. State clearly that you are requesting a refund and briefly explain the reason.
3. Submit through the ticket portal, or email support if you cannot sign in. Retain a copy of your request.
4. If you also want to stop renewal, request cancellation explicitly and check the confirmation.

Keep in mind

Eligibility depends on the guarantee disclosed for your order and mandatory consumer rights. This article adds no new exclusions or guaranteed processing time. See the Terms of Use.

Related information · contact SafeSurf support